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Privacy Policy

Effective Date: June 1, 2009

This Privacy Policy covers the website (herein after “Website”), which is owned and operated by RL International LLC (“RL International”). RL International is committed to protecting the privacy of consumers visiting its Website and wishes to maintain a safe and secure environment for all users of the Website. Please read the following Privacy Policy to understand how your personal information is treated. From time to time RL International may offer new services and/or products that may require RL International to update this Privacy Policy. Please check back with us periodically. If you have questions or concerns regarding this statement, you should contact the RL International’s Privacy Administrator by email at

This Privacy Policy answers the following questions for you regarding your online privacy protection:

What Information Does RL International Collect?

RL International will collect personal information from our users for different purposes. Information gathered online can be identified as either anonymous or identifiable. Anonymous information is information that cannot be traced back to the individual. Identifiable information is information that is specific to the individual.

To register for an account, a user has to create a profile by completing a questionnaire online. Through the completion of the questionnaire by a user we collect the following information: (i) full name; (ii) address; (iii) email address; (iv) username; and (v) password. The provision of this personal information is mandatory and if you choose not to submit the requested information we will not be able to provide you with an account for the Website.

We do not require that you register for an account in order to browse the Website. However, in order to access certain features or areas of the Website, you will need to register for an account.

Our Website provides you with the opportunity to email a webpage to another person. For this feature to work, we may need to collect your name and email address and the name and email address of those to whom you send the webpage. RL International does not store this information and it is used for the sole purpose of sending this one-time email and tracking the success of our referral program.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Does the RL International Website Use “Cookies”?

We use cookies on the Website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Website. Additionally, we use cookies to track our online advertising efforts. Usage of a cookie is in no way linked to any personally identifiable information on our site.

RL International may use the following types of cookies:

  • “Session” cookies expire upon exiting our site and closing all browser sessions.
  • “Non-session” cookies expire after 30 days after using our site.
  • “Third-party” cookies, in particular Click-Track cookies, are used to track a user session. The information collected is not linked to the user’s personal information.

How Does RL International Use My Information?

Personal information collected by us is used primarily for the purpose it is collected (e.g., creating a user account). RL International also may use users’ email address and/or phone number as follows provided that the user grants his/her consent to such additional use:

  • in our internal surveys to obtain feedback on our Website or on other aspects of our business that impact you;
  • to notify users of information we think may be of interest to them; and
  • to send communications or promotional materials.

We may also use personal information collected to contact users in connection with the inappropriate use of the Website.

Does RL International Disclose My Personal Information?

From time to time, we may disclose your personal information to organizations that perform services for or on behalf of RL International, for example to provide customer service, for research, marketing, data processing, and to measure the use of our Website. We will share with these companies only that personal information which they need to work on our behalf. Some of these service providers may be located in other countries. Your personal information will be provided to these organizations only if they agree to use such information solely for the purpose of providing services to RL International, and under the instructions of RL International, and with respect to that information, to act in a manner consistent with the relevant principles articulated in this Policy.

Can I Correct or Update the Information Collected About Me?

You have the right to correct/update the personal information collected about you through the Website. You can make changes to your personal profile at any time by logging into your account. You will need your username and password in order to access your personal information.

You may also contact us via email at to request changes to your profile. All access requests will be acknowledged and responded to within 30 days of receipt.

Will You Notify Me in the Event of Changes to this Privacy Policy?

RL International reserves the right to make changes to this Privacy Policy. Any changes in the policy will be posted directly on the Website at In the event of a material change in the Website’s information collection and handling practices, RL International will inform those users who have provided an email address via email and will post a prominent notice on the Website for 30 days. We encourage you to review our Privacy Policy whenever you visit the Website.

How Can I Opt-In/Opt-Out?

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you register for an account but do not wish to receive any additional marketing material from us, you can indicate your preference on our online registration form.

If you no longer wish to receive communications from us, you may opt-out of receiving them by following the instructions included in each communication, by emailing us at,or you may contact us at RL International LLC, Attention: Privacy.


This Website may contain links to other sites. Please be aware that RL International is not responsible for the privacy practices or the content of such other sites. We encourage our users to read the privacy policies of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Website.

How Do I Contact RL International?

If you have any further questions or comments regarding this Privacy Policy, you may contact us at, or by any of the following ways:

  • Facsimile: [925-955-7555]

Required Disclosures

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our site.